И уште едно писмо до Дојче Телеком (T-com)

Ова е изменета верзија на претходниот мејл (со изменети места кадешто се споменува фирмата). Слободно за препраќање на следниве адреси

http://www.t-com.de/service/kontakt
http://www.t-online.de/

Ова е што е пратено:

Dear Deutche Telecom,

I'm writing to you because of the unheard of robbery of users that's hapenning in my country, Macedonia. Namely, your sister-company, Macedonian Telecom (Makedonski Telekomunikacii - www.mt.net.mk) has, in breach of contracts concluded with thousands of customers (estimates ranging from 6000 to 18.500), raised its rates for internet access through a service called Max ADSL for at least 100%.

There is a wide user protest going on on the Internet and in the Macedonian media against this breach of legal contracts, not to mention at least three Macedonian laws, to which the Macedonian Telekom has not even bothered to reply. There has been a massive submittal of APPLICATIONS FOR DISCOUNTINUATION OF USER CONTRACTS this week, which is expected to go on until the end of the month, the last legal term for submittal of such applications, and there a PETITION against the blatant breach of contract agreement by the MT.NET being signed at the moment, to be submitted to all the relevant institutions in the country next week, massively supported by the existing users of the ADSL-service who feel robbed and lied to by the service provider.

This action goes beyond our borders and the legal authorities of our country, since the discontened ADSL-users are organized and are protesting this politics of greed to international media and legal institutions (I, personally, as a member of this group, am prepared to go to court to excercise my user rights and to discontinue any further commitment and obligations towards the Macedonian Telecommunications monopoly) and is also hurting the reputation of your firm as a major owner since the privatisation of this company.

I can only say that the Macedonian Telecom, in its politics of greed, has only succeeded to turn the public against themselves (this has become a major issue this week, and the media attention is not to fade away quickly), and against your company, the T-Com, in general.

If you can help us anull the unfair decision of the management of the Macedonian Telecom, you will not only help remedy the damage done to the reputation of your respected company, but also manage the scandal to turn out for the best, and to renew the confidence of the Macedonian public in your company.

Yours sincerely,
Aleksandar Zafirovski
alez@mt.net.mk
a so far pleased user of your services turned to an angry discontent customer